Everything you need to know for General Admission to Mulgrave Private.
Your Hospital Booking
For planned surgical patients, the booking for your hospital stay will be made through your Doctor's rooms.
Please ensure you complete the green forms in the Admission Booklet and return them to Mulgrave Private Hospital. Note: the Informed Consent section of the form must be completed in hard copy with your Doctor.
Where possible, we require your Admission Forms two weeks prior to your Admission date. This will ensure we can confirm your hospital booking and your eligibility prior to your Admission.
Costs and Insurance Cover
Contact your insurer (health fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered.
If you have an excess or co-payment with your health insurance, you will be required to pay that amount prior to your Admission. Self-funded patients will be required to pay one week prior to surgery. Please contact our pre-Admission team to obtain an estimate at [email protected] or call 9790 9333.
For further information, refer to the following sections:
If you are having major surgery, you may be contacted by one of our pre-Admission clinicians and where required, be booked for a pre-Admission Clinic:
Before speaking with our staff, please ensure you have completed the hospital Admission Forms and submitted them to the hospital either in person or via the online portal
If you are coming into hospital for planned surgery, we may contact you one business day prior to your scheduled Admission, between 8.00am and 4:00pm, Monday to Friday.
During this call we will confirm your fasting details including the time of Admission, your procedure, and your expectations relating to discharge and your post-discharge care.
Unplanned medical admissions are usually arranged via a direct referral from your Doctor.
What do I bring to hospital?
Please bring the following items with you to hospital, where applicable:
Any letters from your Doctor
All medications you are currently taking (in original packaging)
Blood Group card (if available)
Sleep wear, dressing gown, slippers or comfortable shoes
Personal toiletries (e.g. toothbrush, toothpaste, soap)
Glasses and physical aids (e.g. walking sticks, hearing aids)
Sufficient cash for incidentals (no more than $50)
Please do not bring the following items:
Large sums of money
For all electrical appliances (if essential), please advise the hospital staff on arrival as they must be tested by the hospital Maintenance Department for safety reasons.
On the day of your Admission, ensure you arrive at the hospital at the time designated by the Admissions Officer or your Doctor. On arrival, please register at Reception so we can confirm your personal details, sign the hospital paperwork and Admission Forms and pay any out of pocket expenses.
The hospital doesn't accept responsibility for security of your possessions, including jewellery, watches and money. Any valuables brought into hospital can be signed into the hospital's security safe for the duration of your stay.
Please note that mobile phones must not be used in some areas of the hospital, as their signals can interfere with electronic medical equipment.
Your Room and Meals
Please refer to the Facilities and Meals sections for more information about our private rooms and in-house meals.
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