Mulgrave Private Hospital is a Tier 1 provider for the Department of Veterans’ Affairs (DVA).
We are pleased to provide a range of services to eligible veterans and war widows, including those listed below.
Veterans’ Liaison Officer
The hospital has a Veterans’ Liaison Officer (VLO) available to co-ordinate the hospital stay of DVA patients with hospital healthcare providers. The VLO is able to:
Provide pre-admission and discharge planning support
Assist in the co-ordination and streamlining of hospital care
Refer patients to appropriate services and resources
Co-ordinate DVA client visiting and information services in conjunction with ex-service organisations
Provide general health and lifestyle education, and counselling
Act as a single point of contact for DVA patients, their families and carers, ex-service organisations and the DVA, with particular regard to the resolution of concerns and problems
Veteran Accounts & Entitlements
If you’re an eligible veteran or war widow/er, you will not have any personal expenses for treatment at Mulgrave Private Hospital and you will not receive an account.
You will, however, be charged for calls to long distance (STD), international (ISD) and mobile numbers. Local calls are free.
Types of Accommodation
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation, unless the medical condition requires single room facilities.
If your personal preference is single room accommodation, arrangements should be discussed with our hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Transport to and from Hospital
Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs.
If your visit to hospital is a planned (elective) admission, you can pre-arrange transport vouchers through your general practitioner to cover your journey to and from hospital.
If your admission to hospital is unplanned, our DVA liaison officer/discharge planner or the Ward receptionist can arrange a DVA taxi voucher for your trip home.
For further important information regarding veteran admission to hospital, please either:
Contact Us and ask to speak to our Veterans’ Liaison Officer
Contact the DVA on 133 254 or the local Veterans Affairs Network Offices on 1300 551 918